Effective Date: 1 jan, 2026
Dr Cleaning (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
1. Information We Collect
We may collect the following personal information when you contact us, request a quote, or book a service:
- Name
- Phone number
- Email address
- Address or service location
- Any other information you voluntarily provide
We do not collect sensitive personal information unless required and with your consent.
2. How We Use Your Information
We use your information to:
- Provide and manage cleaning services
- Respond to enquiries and provide quotes
- Communicate about bookings or services
- Improve our services and customer experience
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
Your information may only be shared:
- With service providers who assist in operating our business (e.g. scheduling or communication tools)
- Where required by law
All third parties are required to keep your information confidential.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Website Analytics
Our website may use cookies or analytics tools to improve functionality and understand how visitors use the site. This data does not personally identify you.
You can disable cookies through your browser settings if you prefer.
6. Access & Correction
You may request access to, or correction of, your personal information at any time by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Dr Cleaning
📞 Phone: +61 404 366 789
📧 Email: support@drcleaning.com.au